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V-Mulakat facilitates relatives of prisoners to have live audio-video chat withjail inmates while sitting in a chat room of distantly located Common ServiceCenters(CSCs). The V-mulakat programme uses the video-conferencing facilities that havealready been installed in state prisons for virtual deposition. Families of inmates no longer have to travel all the way to a prison.

Not only restricting to the prisoners & family, this is a web based application that can also be used for other public grievance services like a citizen requesting an appointment with Ministers / Government Officers.

it works

  • Applications received from the family members for V-Mulakat at the Police station are sent to PHQ then the PHQ will consult the prisons and arrange the time slot for family members and pass that information to PS's and to family members.
  • Family members needed to go to Common Service Centers (CSCs) and apply for time slots for the audio-video chat with a particular inmate that enables them to meet the inmate at the allotted time without waiting outside the prison.
  • Enables the authorities to maintain order and manage the crowd on the premises. Reduce security threat for prisons.


  • Inmate video visitation Imagine no longer having to move inmates, service long lines of visitors, and manually manage visitation schedules.
  • One can increase the focus on the safety and security of inmates, your officers and general public.
  • Video Visitation may prove to be the ability to live monitor and record visits. This capability will not only create new investigative opportunities, but can also have a real impact on reducing violence within jail walls.