Privacy Policy

1. Introduction, Controller and Scope

This Privacy Policy (the "Policy") is issued by PeopleLink Unified Communications Pvt Ltd, a company incorporated under the laws of India with its registered office at Q3-A3, 10th Floor, Cyber Towers, Hitech City, Madhapur, Hyderabad 500 081, India ("PeopleLink", "we", "us" or "our"), and applies to personal data processed by PeopleLink and by its affiliates PeopleLink Collaboration Inc., 2100 Geng Road, Suite 210, Palo Alto, California 94303, United States, and PeopleLink Audio Visual Trading LLC, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates (together with PeopleLink, the "PeopleLink Group"). For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the United Kingdom General Data Protection Regulation and Data Protection Act 2018 ("UK GDPR"), the Swiss Federal Act on Data Protection ("FADP") and comparable legislation, PeopleLink Unified Communications Pvt Ltd is the controller of personal data processed under this Policy. For the purposes of the Digital Personal Data Protection Act, 2023 of India and the rules made thereunder (together, the "DPDP Act"), PeopleLink Unified Communications Pvt Ltd is the Data Fiduciary. Affiliates of the PeopleLink Group act on behalf of, and under the instructions of, PeopleLink Unified Communications Pvt Ltd in relation to persons located in their respective regions unless otherwise stated at the point of collection.

This Policy applies to personal data collected through the website www.peoplelinkvc.com and its sub-domains, landing pages and microsites operated by the PeopleLink Group (collectively, the "Website"); through messaging channels, telephone lines, electronic mail and social media accounts operated by the PeopleLink Group; at trade shows, events, Experience Centres and offices of the PeopleLink Group; through authorised partners, distributors and resellers of the PeopleLink Group where they collect personal data for transmission to us; and in the course of marketing, selling, delivering, installing, servicing and supporting PeopleLink hardware products, software products and services (collectively, the "Services"). "Personal data" (and, where the DPDP Act applies, "personal data" as defined therein; where the California Consumer Privacy Act applies, "personal information") means any information relating to an identified or identifiable natural person.

This Policy does not apply to personal data that the PeopleLink Group processes as a processor (or, under the DPDP Act, as a Data Processor) on behalf of a customer organisation within PeopleLink software products including inMeet, InstaVC, inLynk and inFusion, or within any on-premise, cloud or hybrid deployment operated for a customer; in those circumstances the customer organisation is the controller or Data Fiduciary, its own privacy notice governs, and the PeopleLink Group processes such personal data solely in accordance with the applicable customer agreement and data processing terms. This Policy also does not apply to third-party websites, applications, platforms or services that may be linked from the Website or that interoperate with the Services; those are governed by their own privacy policies, and the PeopleLink Group accepts no responsibility for their content or practices. Personal data is processed principally in India and, where necessary for the purposes described in this Policy, by affiliates, partners and service providers of the PeopleLink Group in other countries, in each case subject to the safeguards required by the law applicable to you. Where a specific product, programme, event or promotion is accompanied by a separate privacy notice, that notice supplements this Policy and prevails to the extent of any inconsistency.

2. Categories of Personal Data Collected and Sources

The PeopleLink Group collects the following categories of personal data, in each case only to the extent relevant to the purposes described in Section 3: (a) identity and contact data, including name, job title, organisation, business address, work electronic mail address, telephone number, country and language preference; (b) enquiry, project and transaction data, including the products, solutions and rooms of interest to you, the requirements you describe, correspondence with the PeopleLink Group, quotations, orders, delivery details, invoices, and records of purchases made by or through your organisation; (c) resource and event data, including datasheets, brochures, guides and other resources requested or downloaded by you, demonstrations, Experience Centre visits, webinars and events registered for or attended by you; (d) support data, including product models and serial numbers, site details, fault descriptions, service history and warranty claims; (e) marketing preference data, including subscriptions, consents, opt-outs and the channels through which you have agreed to be contacted; (f) device, technical and usage data collected automatically when you use the Website, including Internet Protocol address, browser type and version, operating system, device identifiers, time zone, approximate location derived from the Internet Protocol address, referring website, pages viewed, time spent, links clicked, and interactions recorded by analytics, heat-mapping and session-replay technologies; and (g) any other personal data that you choose to provide to the PeopleLink Group in free-text fields, correspondence or otherwise.

Personal data is obtained directly from you when you complete a form on the Website, download a resource, register for a demonstration, webinar, event or Experience Centre visit, contact the PeopleLink Group by telephone, electronic mail, messaging service or social media, exchange business cards or otherwise engage with PeopleLink Group personnel; automatically from your device and browser through cookies and similar technologies as described in Section 5; from your organisation, where you are a representative, employee, contractor or user of a customer, prospective customer, supplier or partner of the PeopleLink Group; from authorised partners, distributors, resellers and system integrators of the PeopleLink Group who collect your details in order to quote, deliver, install or support the Services; from event organisers, where you have consented to the sharing of attendee details; from publicly available sources, including professional networking platforms and corporate websites, for the purpose of business-to-business marketing to the extent permitted by applicable law; and from analytics, advertising measurement and form-protection providers as described in Section 5 and Section 6.

The Website and the Services are intended for organisations and for professionals acting in a business capacity. The PeopleLink Group does not intentionally collect through the Website special categories of personal data or sensitive personal data within the meaning of applicable law, including data relating to health, biometrics, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, criminal convictions, financial account numbers, payment card details or government-issued identification numbers, and you are requested not to submit such data through the Website. Where you provide personal data relating to any other individual, you represent that you are authorised to do so and that you have provided that individual with the information contained in this Policy.

3. Purposes of Processing and Legal Bases

The PeopleLink Group processes personal data for the following purposes: (a) to respond to enquiries, requests for quotation, demonstration and information, and to provide the resources you request; (b) to identify, evaluate, propose and design solutions appropriate to your stated requirements; (c) to enter into and perform contracts with you or your organisation, including the delivery, installation, configuration, servicing, warranty administration and technical support of the Services; (d) to administer relationships with customers, partners, distributors, resellers, suppliers and other business contacts; (e) to send product updates, firmware and software release information, technical bulletins, guides, case studies, newsletters, event invitations and offers relating to PeopleLink products and services, by electronic mail, telephone, messaging services or post, subject to Section 4; (f) to operate, secure, maintain, analyse and improve the Website and the Services, including through analytics and performance measurement; (g) to measure the effectiveness of, and to conduct, advertising and marketing campaigns, including the display of PeopleLink advertising on third-party platforms to persons who have visited the Website, subject to your choices under Section 5; (h) to detect, investigate and prevent fraud, abuse, security incidents and unlawful activity, including through form-protection and bot-detection services; (i) to comply with legal, regulatory, tax, export control, sanctions and accounting obligations, and to respond to lawful requests from courts, regulators and public authorities; (j) to establish, exercise and defend legal claims; and (k) in connection with any actual or proposed merger, acquisition, reorganisation, financing or sale of all or part of the business or assets of the PeopleLink Group.

Where the GDPR, UK GDPR or comparable legislation applies, the PeopleLink Group relies on the following legal bases: performance of a contract with you, or steps taken at your request prior to entering into a contract, for the purposes described in paragraphs (a) to (d); the legitimate interests of the PeopleLink Group in operating and promoting its business, maintaining business relationships, securing its systems, understanding the use of its Website and improving its products, provided that such interests are not overridden by your interests, rights and freedoms, for the purposes described in paragraphs (a), (b), (d), (e) (in respect of existing business contacts), (f), (h), (j) and (k); your consent, which may be withdrawn at any time, for the purposes described in paragraph (e) where consent is required by law, for non-essential cookies and similar technologies under paragraphs (f) and (g), and for any other processing for which consent is requested; and compliance with legal obligations to which the PeopleLink Group is subject for the purposes described in paragraph (i). Where the DPDP Act applies, personal data is processed on the basis of the consent given by you at the point of collection for the specified purposes notified to you, or for the legitimate uses recognised under the DPDP Act, including where you have voluntarily provided personal data for a specified purpose and have not indicated that you do not consent to its use for that purpose, for compliance with law, and for the purposes of employment and the protection of the PeopleLink Group against loss or liability. Where the provision of personal data is a contractual or statutory requirement, or is necessary to respond to your request, the PeopleLink Group may be unable to respond to you or to provide the Services if the data is not provided.

4. Marketing Communications and Product Updates

Where you contact the PeopleLink Group, request or download a resource, register for a demonstration, event or Experience Centre visit, subscribe to updates, or otherwise provide your business contact details, the PeopleLink Group may use those details to send you information about PeopleLink products, software, firmware and feature updates, technical guidance, case studies, events and offers, by electronic mail, telephone, messaging services including WhatsApp, and post, in each case to the extent permitted by the law applicable to you and, where required, on the basis of your consent. Marketing communications sent by messaging service are sent only to persons who have opted in to receive them through the relevant channel, and every marketing message sent by electronic means includes a mechanism to opt out. You may withdraw consent or object to direct marketing at any time, free of charge, by using the unsubscribe or opt-out mechanism in the relevant communication, by replying with a request to stop, or by contacting the PeopleLink Group using the details in Section 12; the PeopleLink Group will give effect to your request within the period required by applicable law, and you may continue to receive service, transactional and legally required communications that are not marketing in nature. The PeopleLink Group does not sell personal data to third parties, and does not disclose personal data to third parties for those third parties' own direct marketing purposes.

Reference imagery and installation records. The PeopleLink Group publishes photographs and video recordings of installed rooms, systems and events on the Website, in its brochures and case studies, and on its social media channels, solely for reference and educational purposes, to illustrate how PeopleLink products and solutions are deployed in practice. Such material is captured or supplied in connection with projects delivered by the PeopleLink Group or its partners and is published in accordance with the applicable contract with the customer, the consent of the persons shown where required by applicable law, and the removal or obscuring of identifying details on request. The presence of a room, premises or organisation in such material does not imply any endorsement by that organisation. All trademarks, trade names, logos, crests and other proprietary marks that may appear in such material remain the property of their respective owners and are not claimed by the PeopleLink Group. Any person or organisation who wishes to have particular material withdrawn, cropped or anonymised may contact the PeopleLink Group at the address in Section 12, and the request will be acted upon within a reasonable period.

5. Cookies, Analytics, Advertising Technologies and Your Choices

The Website uses cookies, pixels, tags, software development kits, local storage and similar technologies (collectively, "cookies") for the following categories of purposes: strictly necessary cookies, which are required for the Website to function, to maintain security, to remember your cookie choices and to enable the submission of forms, and which cannot be switched off through the cookie settings; functionality cookies, which remember your preferences, including language and region, and enable the live chat facility; analytics and performance cookies, which enable the PeopleLink Group to measure traffic, understand how visitors use the Website, record heat maps and session replays and identify errors; and advertising and measurement cookies, which enable the PeopleLink Group to measure the effectiveness of its advertising campaigns and to present PeopleLink advertising to persons who have visited the Website on third-party platforms. Analytics, advertising and measurement cookies are set only with your consent where the law applicable to you so requires, and you may give, refuse or withdraw consent at any time through the cookie settings made available on the Website, in addition to the controls available in your browser. Refusing non-essential cookies does not prevent you from using the Website or submitting forms.

The Website uses Google Analytics and Google Tag Manager, services provided by Google LLC and its affiliates, to collect and analyse information about the use of the Website; Google may use the data collected to contextualise and personalise advertising in its own advertising network, and information about how Google uses data when you use its partners' sites is available at policies.google.com/technologies/partner-sites, and a browser add-on to opt out of Google Analytics is available from Google. The Website uses the Meta Pixel and related business tools provided by Meta Platforms, Inc. and its affiliates to measure the effectiveness of PeopleLink advertising and to present PeopleLink advertising on Meta services to persons who have visited the Website; information about how Meta processes such data, and the controls available to you, is set out in Meta's privacy policy and advertising settings. Forms on the Website are protected by Google reCAPTCHA, the use of which is subject to the Google Privacy Policy and Terms of Service, and which collects hardware and software information and sends it to Google for the purpose of distinguishing human users from automated abuse. Other analytics, heat-mapping, session-replay, live-chat and customer-relationship providers used by the PeopleLink Group act as its processors and are described by category in Section 6. Where the law applicable to you, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, characterises the use of advertising cookies as a "sale" or "sharing" of personal information, or as processing for "targeted advertising", you may opt out through the cookie settings on the Website, and the PeopleLink Group treats an opt-out preference signal such as the Global Privacy Control transmitted by your browser as a valid request to opt out for that browser. Further information is contained in the Cookie Policy published on the Website.

6. Disclosure of Personal Data

The PeopleLink Group discloses personal data to the following categories of recipients, in each case only to the extent necessary for the purposes described in Section 3: (a) members of the PeopleLink Group, for the purposes of serving customers, prospective customers and partners in their respective regions and for internal administration; (b) service providers acting as processors on behalf of the PeopleLink Group under written contracts that restrict their use of personal data to the provision of services to the PeopleLink Group, including providers of customer relationship management, marketing automation and electronic mail services, website hosting, content delivery and cloud infrastructure, live chat and messaging platforms, analytics, heat-mapping and session-replay services, advertising measurement, form protection and bot detection, event and webinar management, document and electronic signature services, payment processing (where applicable to your organisation), and information technology, security and professional support; (c) authorised partners, distributors, resellers and system integrators of the PeopleLink Group in your region, where their involvement is necessary to respond to your enquiry, to quote for, deliver, install, configure, service or support the Services, and who act as independent controllers of the personal data they receive for those purposes; (d) professional advisers, including lawyers, auditors, accountants and insurers; (e) courts, regulators, law enforcement agencies, tax authorities, customs and export control authorities and other public authorities, where disclosure is required by applicable law, regulation, legal process or governmental request, or is necessary to protect the rights, property or safety of the PeopleLink Group, its personnel, its customers or the public; and (f) actual or prospective purchasers, investors, financiers and their advisers in connection with any actual or proposed merger, acquisition, reorganisation, financing or sale of all or part of the business or assets of the PeopleLink Group, subject to appropriate confidentiality obligations and, where required by law, notice to you. A list of the specific processors engaged by the PeopleLink Group at any time, to the extent that you are entitled to it under the law applicable to you, is available on request using the details in Section 12.

7. Retention

The PeopleLink Group retains personal data only for as long as is necessary for the purposes for which it was collected, including for the purpose of satisfying any legal, regulatory, tax, accounting, audit or reporting requirement, and for the establishment, exercise or defence of legal claims. In general, enquiry and marketing data is retained for the duration of the PeopleLink Group's relationship with you or your organisation and for a reasonable period thereafter during which the data is reviewed for deletion where there has been no further interaction; customer, order, warranty, service and support records are retained for the term of the relevant contract or product lifecycle and thereafter for the period required by applicable limitation, tax, accounting and product liability laws; consent and opt-out records are retained for as long as necessary to demonstrate compliance and to honour your preferences; and technical and usage data collected through cookies is retained for the periods set out in the Cookie Policy or in the settings of the relevant tool. Where the DPDP Act applies, personal data is erased upon withdrawal of consent or as soon as it is reasonable to assume that the specified purpose is no longer being served, unless retention is required by law. When personal data is no longer required, it is deleted, destroyed or irreversibly anonymised in accordance with the PeopleLink Group's data retention procedures.

8. Security

The PeopleLink Group implements technical and organisational measures appropriate to the risk presented by the processing, having regard to the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, including encryption of data in transit between your browser and the Website, access controls and authentication for systems holding personal data, logging and monitoring, segregation of environments, personnel confidentiality obligations and training, and contractual security obligations imposed on processors. Notwithstanding these measures, no method of transmission over the internet or of electronic storage is completely secure, and the PeopleLink Group cannot warrant or guarantee the absolute security of personal data. In the event of a personal data breach affecting your personal data, the PeopleLink Group will notify the competent supervisory authority, the Data Protection Board of India where applicable, and affected individuals in the manner and within the time required by applicable law.

9. Your Rights and How to Exercise Them

Subject to the law applicable to you and to the conditions and exemptions contained in that law, you may have the right to request confirmation of whether the PeopleLink Group processes personal data relating to you and to obtain access to that personal data together with information about the processing; to obtain the rectification of inaccurate personal data and the completion of incomplete personal data; to obtain the erasure of personal data; to obtain the restriction of processing; to receive the personal data you have provided in a structured, commonly used and machine-readable format and to have it transmitted to another controller; to object to processing carried out on the basis of legitimate interests, and to object at any time to processing for direct marketing purposes; to withdraw consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal; to opt out of the sale or sharing of personal information, of processing for targeted advertising, and of profiling in furtherance of decisions that produce legal or similarly significant effects; to limit the use and disclosure of sensitive personal information; not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects (the PeopleLink Group does not carry out such decision-making); to nominate another individual to exercise your rights in the event of your death or incapacity; not to be discriminated against or denied goods or services for exercising your rights; to appeal a decision of the PeopleLink Group in respect of a request; and to lodge a complaint with a supervisory authority or other competent regulator.

Requests to exercise any of these rights may be submitted by electronic mail or post using the details in Section 12, and, where the law applicable to you permits, by an authorised agent who provides evidence of their authority. The PeopleLink Group may take reasonable steps to verify your identity and, where applicable, the authority of your agent before acting on a request, and may decline requests that are manifestly unfounded, excessive or repetitive, or that would adversely affect the rights and freedoms of others, in each case to the extent permitted by applicable law. The PeopleLink Group will respond within the period prescribed by the law applicable to you, being, by way of example, one month under the GDPR and UK GDPR (extendable by two further months where necessary, with notice), forty-five days under the California Consumer Privacy Act and comparable United States state laws (extendable by a further forty-five days, with notice), and the period prescribed under the DPDP Act and the rules made thereunder. The exercise of your rights is free of charge, save that a reasonable fee may be charged, or a request refused, in the circumstances permitted by applicable law.

10. Additional Information for Specific Jurisdictions

India

Where the DPDP Act applies, this Policy, together with the notice presented at the point of collection, constitutes the notice required under Section 5 of the DPDP Act and is available in English and, on request, in any language specified in the Eighth Schedule to the Constitution of India. As a Data Principal you have the right to access information about the personal data processed by the PeopleLink Group and the identities of the Data Fiduciaries and Data Processors with which it has been shared, the right to correction, completion, updating and erasure of your personal data, the right to grievance redressal, the right to nominate another individual to exercise your rights in the event of your death or incapacity, and the right to withdraw consent at any time, with the ease of withdrawal being comparable to the ease with which consent was given. Grievances may be raised with the Grievance Officer of PeopleLink Unified Communications Pvt Ltd using the details in Section 12, and will be acknowledged and resolved within the periods prescribed under the DPDP Act and the rules made thereunder. If you are not satisfied with the response of the Grievance Officer, you may approach the Data Protection Board of India in accordance with the DPDP Act. You are required to ensure that the personal data you provide is accurate and not misleading, not to impersonate another person, not to suppress material information, and not to register a false or frivolous grievance or complaint.

European Economic Area, United Kingdom and Switzerland

Where the GDPR, UK GDPR or FADP applies, you have the rights described in Section 9 and, in particular, the right to object at any time to the processing of your personal data for direct marketing purposes, including profiling to the extent that it is related to such direct marketing, and the right to object on grounds relating to your particular situation to processing based on the legitimate interests of the PeopleLink Group. You have the right to lodge a complaint with the supervisory authority of the member state of your habitual residence, place of work or place of the alleged infringement; in the United Kingdom, with the Information Commissioner's Office; and in Switzerland, with the Federal Data Protection and Information Commissioner. The PeopleLink Group has not appointed a representative in the European Union or the United Kingdom under Article 27 of the GDPR or the UK GDPR on the basis that its processing of personal data of persons in those territories is occasional, does not include large-scale processing of special categories of data and is unlikely to result in a risk to the rights and freedoms of natural persons; this position is kept under review.

United States

This Section applies to residents of California and of other states of the United States that have enacted comprehensive consumer privacy legislation, to the extent that such legislation applies to the PeopleLink Group. In the preceding twelve months the PeopleLink Group has collected the categories of personal information described in Section 2 from the sources described in Section 2, for the business and commercial purposes described in Section 3, and has disclosed such personal information for business purposes to the categories of recipients described in Section 6. The PeopleLink Group does not sell personal information for monetary or other valuable consideration, and has not done so in the preceding twelve months; does not knowingly sell or share the personal information of consumers under sixteen years of age; and does not use or disclose sensitive personal information for purposes other than those permitted by applicable law. The use of advertising and measurement cookies described in Section 5 may constitute "sharing" of personal information for cross-context behavioral advertising, or processing for "targeted advertising", under applicable state law, and you may opt out through the cookie settings on the Website or by transmitting an opt-out preference signal such as the Global Privacy Control. You have the rights described in Section 9, including the right to know, the right to delete, the right to correct, the right to opt out, the right to limit the use of sensitive personal information, the right to non-discrimination and, in states that provide for it, the right to appeal a decision of the PeopleLink Group by contacting the PeopleLink Group using the details in Section 12 and, if the appeal is denied, to contact the attorney general of your state. Requests may be submitted by an authorised agent who provides written permission signed by you and, where required, verification of your identity. The PeopleLink Group does not offer financial incentives in exchange for personal information.

Canada

Where the Personal Information Protection and Electronic Documents Act or substantially similar provincial legislation applies, the PeopleLink Group collects, uses and discloses personal information with your knowledge and consent, which may be express or, where appropriate, implied, for the purposes described in this Policy, and you may withdraw consent at any time subject to legal or contractual restrictions and reasonable notice. You may make a complaint about the handling of your personal information to the PeopleLink Group using the details in Section 12 and, thereafter, to the Office of the Privacy Commissioner of Canada or the relevant provincial commissioner.

United Arab Emirates and Kingdom of Saudi Arabia

Where Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data of the United Arab Emirates, the data protection regulations of the Dubai International Financial Centre or the Abu Dhabi Global Market, or the Personal Data Protection Law of the Kingdom of Saudi Arabia and its implementing regulations apply, the PeopleLink Group processes personal data on the legal bases recognised by, and in accordance with the principles of, that legislation, obtains consent where required by that legislation for the purposes described in this Policy, and affords you the rights to access, correction, erasure, restriction, portability and objection, and the right to withdraw consent, provided by that legislation. Complaints may be made to the PeopleLink Group using the details in Section 12 and, thereafter, to the UAE Data Office, the relevant free zone commissioner or the Saudi Data and Artificial Intelligence Authority, as applicable.

Brazil, South Africa and Other Jurisdictions

Where the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais) applies, you have the rights conferred by Article 18 of that law, including confirmation of processing, access, correction, anonymisation, blocking or deletion, portability, information about sharing, information about the consequences of refusing consent, and revocation of consent, and you may lodge a complaint with the Autoridade Nacional de Proteção de Dados. Where the Protection of Personal Information Act of South Africa applies, the PeopleLink Group processes personal information in accordance with the conditions for lawful processing set out in that Act and you may lodge a complaint with the Information Regulator. Where the law of any other jurisdiction confers rights in respect of personal data, the PeopleLink Group will honour those rights in accordance with that law upon receipt of a request using the details in Section 12.

11. Children, Changes to this Policy and Governing Provisions

The Website and the Services are directed at organisations and at adults acting in a professional capacity and are not directed at children. The PeopleLink Group does not knowingly collect personal data from any person under the age of eighteen years, or under any lower age of digital consent applicable in the relevant jurisdiction, without verifiable parental or guardian consent where such consent is required by law, and does not undertake tracking or behavioural monitoring of, or targeted advertising directed at, children. If you believe that a child has provided personal data to the PeopleLink Group, please contact the PeopleLink Group using the details in Section 12 and the data will be deleted.

The PeopleLink Group may amend this Policy from time to time to reflect changes in its practices, in the Services or in applicable law. The amended Policy will be published on the Website with a revised effective date and version number, and, where the amendment is material and the law applicable to you so requires, the PeopleLink Group will provide additional notice by electronic mail or by a prominent notice on the Website, and will seek fresh consent where required. Your continued use of the Website or the Services after the effective date of an amended Policy constitutes acknowledgement of that Policy to the extent permitted by applicable law. Previous versions of this Policy are available on request. This Policy is drafted in English; where a translation is provided, the English version prevails to the extent of any inconsistency, save where the law applicable to you provides otherwise. Nothing in this Policy limits any right that you have under applicable law, and to the extent that any provision of this Policy is inconsistent with mandatory applicable law, that law prevails.

This Policy, and any dispute, claim or controversy arising out of or in connection with it or with the processing of personal data by the PeopleLink Group, shall be governed by and construed in accordance with the laws of India, and the courts at Hyderabad, Telangana, India shall have exclusive jurisdiction, without prejudice to any non-excludable right that you may have under the mandatory data protection law of the jurisdiction in which you reside to bring a complaint before the supervisory authority or the courts of that jurisdiction.

12. Contact Details and Grievance Officer

Questions, requests to exercise rights, objections, withdrawals of consent, opt-out requests, grievances and complaints relating to this Policy or to the processing of personal data by the PeopleLink Group may be addressed to the Grievance Officer of PeopleLink Unified Communications Pvt Ltd, who is also the designated contact for data protection matters for the PeopleLink Group, by electronic mail or by post using the details below. Please include sufficient information to enable the PeopleLink Group to identify you, the nature of your request and, where relevant, the jurisdiction whose law you consider applicable.

Electronic mail: vc@peoplelinkvc.com

Regional correspondence may also be addressed to PeopleLink Collaboration Inc., 2100 Geng Road, Suite 210, Palo Alto, California 94303, United States, or to PeopleLink Audio Visual Trading LLC, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates, marked for the attention of the Grievance Officer (Data Protection), and will be forwarded to PeopleLink Unified Communications Pvt Ltd.