Telemedicine: Healthcare Without Boundaries

Telemedicine: Healthcare Without Boundaries

End-to-end tele healthcare as one OEM: virtual OPD, remote patient monitoring, the hybrid operating theatre and evidence recording, backed by a secure video API and point-of-care hardware. PeopleLink technology has enabled 400 million and more patient and doctor consultations.

Telemedicine Platform

Pulse For Telemedicine

Pulse further dwells into the specific challenges faced by inpatients and outpatients. Pulse connects doctors to patients who live in remote areas, are not in a condition to travel, or are unable to make time for hospital visits. Such patients can fill out electronic intake forms, upload health records online and have video consultations with specialists. Doctors can access patient health records before consultation, utilize consultation time more effectively, and have more appointments in a day.

Contact Us

Patients

Fix appointments, get on video calls with doctors and invite family members on the call. Save medical records to phone, get information on treatment and prescriptions on the self help portal, and get medication reminders.

Patient Features

Comprehensive tools for patient care and management

Consult Doctors on the Go

Connect with the specialists, clinics or primary health care personnel through live and on-demand video consultations from home, office, or even while travelling.

Remotely Access Healthcare

Patients living in remote areas can reach out to specialists through online consultations.

Reduce Waiting Time

By pre-booking consultations, see the doctor at the exact time of appointment. Also track estimated waiting time through analytics.

Get Accompanied by Dear Ones

Add parents, siblings, spouses or close friends to the consultation via multi-party video calling.

Access Health Related Information

Get key insights on ailments, view details on prescribed medicines, order medications online via the self help portal.

Get Instant Notifications

Get health record updates, review appointment alerts and medication reminders via notifications.

Maintain Health Records

Have entire medical history saved and automatically updated to patient's profile via electronic health records.

Doctors

Provide video consultations on the go, access patient health records pre-consultation and provide patients with more interaction time. Provide time slots, control the number of visitations and avoid working overtime.

Doctor Features

Advanced tools for healthcare professionals

Serve Patients on the Go

Accommodate more cases in a day with the help of Pulse's online video consulting. Login from anywhere and any device to ensure that you do not miss appointments.

Utilize Appointment Time Effectively

Interact with patients adequately during consultation by accessing their records on immunizations, illnesses, surgeries and test results pre-consultation.

Manage Working Hours

Schedule availability and provide time slots for appointments. Control Patient Inflow and avoid working overtime by sharing the schedule on Pulse.

Save Valuable Time

Reduce time spent on paperwork such as case sheets, quickly finish patient diagnoses and generate e-prescriptions.

Schedule Follow up Appointments

Pulse automatically fixes appointments for patients in need of review checkups.

Management

Reach out to a larger number of patients, manage doctor working hours and control patient inflow. Send patients appointment reminders, track payments and issue payment reminders to ensure timely payments.

Management Features

Comprehensive tools for healthcare management

Increase Patient Outreach

Through online consulting, reach out to a larger number of patients beyond geographical reach.

Manage Doctor Shortage

Increase doctor efficiency, enable them to treat more patients in a day with online consultations.

Manage Patient Inflow

Ensure that the number of onsite patient visitations does not exceed the hospital's holding capacity by providing online consulting.

Reduce Patient Absenteeism

Pulse automatically sends out reminders to patients whose appoints are due on behalf of the management.

Manage Patient Data

Backup and secure vital patient records automatically on Pulse's patient database.

Simplify Payment Process

Provide payment gateway, track payments and issue reminders through patient accounts.

Patient Journey

A comprehensive step-by-step guide to how patients interact with the Pulse telemedicine platform.

1

Register With Pulse

  • Signup/ Sign-in account
2

Upload Health Records & Book Appointment

  • Browse through department and doctor list
  • Select doctor and check availability
  • Book appointment and pay consultation fee
  • Receive confirmation with patient token
  • Get appointment reminders and alerts
  • Invite family members to virtual appointment
3

On Appointment Day

  • Check average wait time and current token
  • Receive incoming call alert when turn arrives
  • Join call and express symptoms
  • Doctor provides medication brief on whiteboard
  • Download or share consultation notes
4

Receive Prescription

  • E-prescription generated at end of call
  • Share with pharmacy for online purchase
  • Share with family members via email/message
  • Receive timely medication reminders
5

Review Checkups

  • Pre-populated symptoms list generated
  • Health outcome assessment
  • Recommendation for further consultation
  • Reminders for medications and reviews

Doctor's Journey

Streamlined workflow for healthcare professionals using the Pulse telemedicine platform.

1

Register with Pulse

  • Signup/ Sign-in account
2

Upload Information

  • Upload professional records and qualifications to Pulse
3

On Appointment Day

  • Avail appointments, view schedule for the day
4

Medical Records

  • View patient's health records prior to appointment, prepare accordingly
5

Prescription

  • Complete appointment, share prescription with patient
6

Review

  • Schedule review checkup

Frequently Asked Questions

1

What is telemedicine?

Telemedicine is the delivery of healthcare through secure audio and video, so a doctor and patient can consult without being in the same place. It lets patients reach doctors and specialists remotely, and lets providers extend care beyond the walls of the hospital or clinic.

2

What does PeopleLink provide for tele healthcare?

PeopleLink provides an end-to-end stack as one OEM: a secure video meeting API, the inClinic virtual clinic with an integrated payment gateway, remote patient monitoring and Tele-ICU, the EMS ambulance solution, the hybrid operating theatre, patient consent recording, and the point-of-care hardware such as telehealth carts and 4K telehealth cameras.

3

What is the difference between inAPI and inClinic?

inAPI is a whitelabel video REST API for building your own branded telehealth platform or embedding secure video into an existing patient app or portal. inClinic is a ready-to-use virtual clinic platform with appointment booking, a virtual waiting room, electronic health records and an integrated payment gateway. They are two separate products.

4

What is eSanjeevani and how is PeopleLink involved?

eSanjeevani is a Government of India national telemedicine initiative and one of the largest telemedicine platforms in the world. The government runs the service on the front end, while its teleconsultation video is powered in the backend by the PeopleLink video API (InstaVC). PeopleLink technology has enabled more than 400 million patient and doctor consultations.

5

Is PeopleLink tele healthcare secure and compliant?

Yes. Consultations use encrypted video, and the platform can be deployed on-premise, in a private or public cloud, or in a hybrid setup. It is certified to HIPAA, GDPR and CCPA, which is why it suits government health programmes and large healthcare providers.

6

What hardware does PeopleLink offer for telehealth?

PeopleLink offers a mobile telehealth cart, available with or without an articulating arm, and a 4K telehealth camera for high-detail virtual examinations. The operating theatre and ICU solutions also integrate medical devices such as ECG, ultrasound and X-ray through capture cards.

7

Where is PeopleLink tele healthcare used?

It is used in hospitals, clinics and government health programmes, and across virtual OPD, emergency medical services, the operating theatre, the ICU and remote patient monitoring. It is built to reach patients in remote and rural areas as well as urban centres.

Transform Your Organization With Industry-Leading AV