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We are a company that offers design and build services for you from initial sketches to the final construction.
Video Customer Support is a workflow application specially designed for websites where by just putting a simple JavaScript file, you can enable "Click to Video Call" button which will directly connect to sales representatives and agents at the backend.
The video call automatically goes the sales representative who is available. If there are multiple users clicking the "Click to Video Call" button at the same time, then depending on the available agents and number of customers, the last caller will automatically get a "Call Waiting" option and the moment any of the agents is free the call will be routed to that agent.
After every 15 seconds, the software searches for available agents to reroute the call depending on the number of customers making calls.
Discover the powerful features that make our Video Customer Support solution the perfect choice for your business
Give customers what they want – quick and easy resolutions to their issues. Peoplelink Customer Support Application helps you provide personalized support when and where they need it, so customers stay happy.
Productive agents are happy agents. Give them all the support tools and information they need to best serve your customers.
PeopleLink Support lets you customize your support and configure any workflow. Our software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow.
Transform your customer service experience with our innovative video support solution
Boost conversion rates with face-to-face video interactions that build trust and engagement.
Resolve customer issues quickly with visual communication and real-time problem solving.
Provide personalized customer service that enhances satisfaction and loyalty.
Reduce support costs while improving service quality and customer retention.