Projection Screens, Retractable Screens and Monitors, and Document Cameras

Schedule 3 to the PeopleLink Warranty Policy, applicable to Products in Annexure A category 3.

Back to Warranty Terms

S3.1 Application

This Schedule applies to Products in Annexure A category 3.

S3.2 Acknowledged characteristics

The Customer acknowledges that minor relaxation of screen fabric, including slight waviness toward the fabric edges, is an inherent characteristic of tensioned and free-hanging screen surfaces.

S3.3 Defects

The following shall constitute a defect:

(a) waviness, curl or deformation of the screen surface visibly distorting the projected image when viewed from three (3) metres under normal room lighting;

(b) screen gain deviating by more than ± ten per cent (10%) from the published gain;

(c) failure, stalling or limit-drift of a motorised mechanism within 5,000 operating cycles;

(d) misalignment, stalling or abnormal noise of a retractable monitor lift within 5,000 cycles; and

(e) in a document camera, more than three (3) defective sensor pixels, any two adjacent defective pixels, or failure of focus or zoom travel.

S3.4 Matters not constituting a defect

(a) The matters acknowledged in S3.2 where S3.3(a) is not met;

(b) stalling of a mechanism caused by physical obstruction;

(c) gradual decline of a document camera illumination lamp, which is a wear part.

S3.5 Conditions of cover

Mounting and structural fixing in accordance with the installation manual; operation within the rated duty cycle; limit switches not adjusted otherwise than by PeopleLink or an Authorised Service Provider.

S3.6 Service

PeopleLink shall determine, at its sole discretion, whether warranty service under this Schedule is rendered on-site or by return of the affected part to PeopleLink. Where PeopleLink so requires, the Customer shall dismount and despatch the device.

S3.7 Wear parts

Remote controls, batteries, fuses and illumination lamps carry a warranty of six (6) months.

WhatsApp Updates

Get PeopleLink AV and Collaboration Updates on WhatsApp

Product Launches, Datasheets, Solution Guides for Meeting Rooms and Classrooms, Event Invitations and Partner Programme news from PeopleLink, a global AV and Unified Communications OEM. For CIOs, IT Heads, AV Consultants, System Integrators and Channel Partners.

  • Video Conferencing Cameras
  • Interactive Flat Panels
  • LED Video Walls
  • Digital Podiums
  • Audio Conferencing
  • Smart Classroom Solutions
  • Partner Programme
  1. 1. Scan or tapScan the QR Code with your phone camera, or tap the button on mobile.
  2. 2. Send "Hi"The message is prefilled. Send it and you are subscribed.

By sending "Hi" you agree to receive WhatsApp messages from PeopleLink Unified Communications about Products, Solutions, Events and Partner updates. You can opt out at any time.

Scan to join PeopleLink WhatsApp Updates