BFSI Solutions

Video Conferencing Solutions for BFSI

Transform your BFSI institution with comprehensive video conferencing solutions designed for modern banking and financial services.

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One OEM: Hardware and Software
In-House: Assembling and Manufacturing
Global: Deployments across Regions

Formal boardroom with leather chairs and a PeopleLink video conferencing display

Overview

Bringing Digital Transformation to the BFSI Sector

Through Video/Audio Enablement

The BFSI sector is witnessing the rapid adoption of video communications solutions. These not only meet customer expectations and combat declining footfall in branches but also lower operational costs and generate revenue increases.

Wood-panelled bank boardroom with dual PeopleLink displays

BFSI

Bringing Digital Transformation to the BFSI Sector

Through Video and Audio Enablement

Real Deployments

Rooms PeopleLink Has Delivered

Photographs from live installations, not renders.

Bright meeting room with a city view and a PeopleLink display — Meeting Room with City View, Middle East

Boardroom in Africa with dual displays running the PeopleLink interface — Boardroom Deployment, Africa

Formal boardroom with leather chairs and a video conferencing display — Formal Boardroom Deployment

Challenges

Challenges Faced by the BFSI Sector Include:

Compensate for declining footfalls in physical branch locations

Address the challenge of reduced customer visits to physical branches while maintaining service quality.

Reduce operational costs and improve security (for example for ATMs)

Lower operational expenses while enhancing security measures, particularly for ATM networks.

Implement technologies that are easy to use for retail customers

Deploy user-friendly technologies that enhance customer experience without complexity.

Provide effective and standardized staff training across branches

Ensure consistent training and knowledge sharing across all branch locations.

Use Cases

Where Secure Video Conferencing changes Banking and Financial Services

Each use case as Challenge, PeopleLink Solution and Outcome.

Provide Expert Financial Advice Remotely to Customers

Challenge

Providing reliable expert financial advice to customers on subjects such as mortgage, broking, and investments.
Provide training to financial advisers so they can work effectively.
Lower training and operational costs.

PeopleLink Solution

PeopleLink Video Solution enables virtual communication of financial advice to customers.
PeopleLink's vLMS, Acumen, enables multi-department virtual induction training from subject matter experts.
PeopleLink Video Solution offers Live Polling, Breakout sessions etc. for making Classroom training over a Live video more engaging and fun.

Outcome

Remote advisers help reduce the amount of lost business and enhance cross-selling, up-selling, and right-selling due to a higher average level of expertise.
Banks and wealth management firms can provide remote availability of experts to make higher-end services easily accessible because of the low operating cost of such a business model.

Overcoming the Barrier to Adoption of New Technologies

Challenge

Ensuring a smoother banking experience for retail customers using new technologies.
Cut down on operational costs.

PeopleLink Solution

PeopleLink's visually-enabled ATM machines are extremely user-friendly and easy to operate for branchless banking.
Interact with a teller through secure video collaboration.

Outcome

Promotes branchless banking.
Promotes easier banking for customers.

Planning secure video for Branches or a Head Office?

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Solution

Our BFSI Solutions

Comprehensive video conferencing and collaboration solutions designed specifically for banking and financial services

Solution

Internal Multi-location Meetings

A bank or other financial institution with multiple branches faces challenges in keeping all of them connected. A simple and effective video conferencing solution empowers staff and management in different locations to collaborate via virtual meeting and simultaneously cut-out transit and other operational cost.

PeopleLink InstaVC provides just such a real-life setup that enables staff to exchange data and information to ensure that the same standards and procedures are maintained across branches.

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Solution

Virtual Training using vLMS

PeopleLink solves the problem of bridging the gap between trainers and learners. The technologies applied transform the traditional brick and mortar classroom into a global learning platform. Students can learn directly from experts on various subjects, ask questions and collaborate with peers without shifting base.

PeopleLink's Acumen is a vLMS and a virtual collaboration platform that makes teaching-learning beyond geographical borders a reality. Now, trainees can attend sessions from anywhere and access course materials at their convenience.

Connect Now Solution Brief

Solution

Remote ATM Surveillance

ATMs face security challenges such as vandalism, robberies, and fraud. The challenge for banks is to improve security while also enhancing user experience. All these have to be achieved while keeping costs low.

PeopleLink offers the ideal solution in the form of specialized cameras for such a situation. ATMs will be equipped with discrete, motion-sensitive security cameras. A central control room will monitor these cameras and provide two-way communication when necessary.

Connect Now Solution Brief

Solution

Women-centric Banking Infrastructure

There is an evident growth in women centric Banking units with an initiative aimed at economically empowering millions of women across the country who do not have access to basic financial services such as bank accounts or loans. Access to a bank account is essential for women's economic empowerment.

PeopleLink offers a solution in the form of video enablement of banking kiosks for grievance redressal and financial redress of women. Such video interactivity with a remote counselor can be made possible using PeopleLink's hardware and InstaVC software.

Connect Now Solution Brief

Success Stories

What BFSI Teams say about PeopleLink

PeopleLink video conferencing solution significantly improved delivery efficiency and reduced bandwidth usage.

Vidharba Konkan Gramin Bank

Nagpur, Maharashtra

Watch

Conference Rooms Built for Confidential Decisions

The same secure room design PeopleLink delivers for defence is available to banks and insurers.

Rolling out Video Conferencing across Branches or Regions?

Share the site count and we will size the Rooms and the Platform for each.

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FAQs

Questions, answered.

PeopleLink video conferencing solutions for BFSI are a single secure platform for multi-branch collaboration, remote expert financial advice, virtual staff training, ATM surveillance and branchless banking. As one OEM, PeopleLink provides the cameras, displays and software together, so banks, financial services and insurance firms can serve customers and connect branches over secure video without stitching together separate vendor systems.

They suit banks, non-banking financial companies, wealth and broking firms and insurance providers, including organisations with many branches and ATM networks. The same stack supports branch collaboration, remote advisory services, employee training, kiosk-based service and ATM surveillance, so a single secure platform serves the whole network.

Yes. Advisers can deliver expert guidance on areas such as mortgages, broking and investments to customers over secure video, without a branch visit. This makes higher-end services accessible at low operating cost, supports cross-selling and up-selling, and extends the reach of specialist expertise across the network.

PeopleLink offers discrete, motion-sensitive cameras for ATM sites, monitored from a central control room, with two-way communication when needed. This improves security against vandalism, robbery and fraud while keeping operating cost low and supporting a smoother experience for users at branchless banking points.

Yes. PeopleLink supports virtual training across branches, letting staff learn from subject matter experts with interactive features such as live polling and breakout sessions. This standardises training across the network, reduces cost and travel, and keeps teams aligned on the same procedures and service standards.

PeopleLink provides the full stack as one OEM: conferencing cameras and displays for branches and meeting rooms, surveillance cameras for ATM sites, plus the secure video conferencing and collaboration software that ties them together. Because the hardware and software come from a single source, the setup is simpler to deploy, secure and support across every branch.

Talk to a PeopleLink BFSI Solutions Specialist

Branches, head office rooms and compliance requirements in one message. We reply with a room-by-room recommendation.

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Video Conferencing Solutions for BFSI

Bringing Digital Transformation to the BFSI Sector

Bringing Digital Transformation to the BFSI Sector

Rooms PeopleLink Has Delivered

Challenges Faced by the BFSI Sector Include:

Compensate for declining footfalls in physical branch locations

Reduce operational costs and improve security (for example for ATMs)

Implement technologies that are easy to use for retail customers

Provide effective and standardized staff training across branches

Where Secure Video Conferencing changes Banking and Financial Services

Provide Expert Financial Advice Remotely to Customers

Overcoming the Barrier to Adoption of New Technologies

Planning secure video for Branches or a Head Office?

Our BFSI Solutions

Internal Multi-location Meetings

Virtual Training using vLMS

Remote ATM Surveillance

Women-centric Banking Infrastructure

What BFSI Teams say about PeopleLink

Conference Rooms Built for Confidential Decisions

Rolling out Video Conferencing across Branches or Regions?

Questions, answered.

Talk to a PeopleLink BFSI Solutions Specialist

Request Demo

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